The Impact Of Artificial Intelligence in the Digital World

Artificial intelligence (AI) is rapidly changing the way businesses operate and deliver services to their customers.In recent years, we have seen a surge in the use of AI and in the below blog we will discuss the different uses in different fields like services that are based on customer interactions and in digital and software development spaces.

First: Customer Service

In customer service, the dependence is now on automated conversation drivers: Chatbots! Chatbots are becoming a common feature on many websites and social media platforms. They use natural language processing (NLP) to understand and respond to customer inquiries, freeing up human customer service representatives to handle more complex tasks.

Second: The Digital Space 

In addition to customer service, businesses are also using AI to improve their online presence. From image and content creation to a seamless user experience, AI is the driving force behind many digital innovations. These AI-powered tools can create unique and engaging content for social media and websites, saving businesses time and resources. For example, a fashion retailer might use an AI-powered tool to generate product descriptions and social media posts featuring their latest styles. This not only saves the retailer time, but also ensures that the content being shared is fresh and relevant to their audience.

Third: The Development Space

Another way businesses are using AI is through the development of innovative tools and softwares. These AI-powered solutions can automate tasks, improve decision-making, and even generate new ideas. For example, a marketing agency might use an AI-powered tool to analyze customer data and generate targeted ad campaigns. This not only saves the agency time, but also helps to increase the effectiveness of their marketing efforts.

The bottom line is, using  AI in business has the potential to boost personalization, electrify creation, and deliver a faultless experience for customers:

  • Personalization:

    By gathering data on customer preferences and behaviors, businesses can create personalized experiences that keep customers coming back for more. 

  • Electrifying Creation:

    AI-powered content and image generators can help businesses produce unique and engaging material, saving time and resources. 

  • Faultless Experiences:

    And by predicting customer needs and proactively addressing any potential issues, businesses can deliver a faultless experience that leads to higher levels of customer satisfaction and loyalty.

In conclusion, the integration of AI into business operations is driving the revolutionization of the digital landscape. From customer service to content creation and beyond, AI is delivering outstanding outcomes for businesses looking to improve their digital offerings and stay ahead of the competition.

Author: ChatGPT

Editor: AddBloom

AddBloom - Blog - E-Commerce Re-Imagined

Reimagining eCommerce Post Covid-19

Reimagining eCommerce Post Covid-19 | A Middle East Webinar Geared for Growth Strategies 

Crises are often a catalyst for innovation, especially for those geared to embrace challenges.

In these times, consumer behavior across the world as well as in the UAE and Saudi Arabia has shifted rapidly to online buying, which gave way for an immediate focus on the digital commerce industry and upheld the importance of implementing technology-driven solutions to ensure sustainability, growth and stability.

Yes, e-commerce is now one of the hottest topics today, one that presents businesses with many questions.

  • Will the e-commerce boom remain?
  • How can businesses prepare for the future?
  • What are the top strategies to ensure growth and provide a relevant and valuable user experience?
  • What are the effective channels to improve performance?
  • Is it necessary to restructure existing e-commerce functionalities with new-age solutions for continuous growth and profitability?

To answer these questions and many more, UniCommerce is organizing the Middle East’s largest Webinar on “eCommerce Reimagined: Strategies and Growth Levers Post COVID-19” on Saturday June 27, 2020 starting 11 AM Gulf Standard Time

The webinar is open to all GCC Business and will bring together 10 industry experts from across the MENA region who will be sharing insights and top-level e-commerce strategies to help businesses gear up for conducting businesses amid and post the pandemic

Register here:  

AddBloom - Blog - E-Commerce Re-Imagined

Webinar Agenda

Session 1:

“E-commerce strategies in post Covid-19 era” | 11 AM – 12:15 PM GST



Session 2:

Driving eCommerce growth | 12:20 PM – 1:30 PM GST


  • Mohamed Bahaa –  Co-Founder, Wimo
  • Samar Layoun – Co-Founder, AddBloom
  • Ravi Kant – Head Strategic Partnerships, Noon
  • Vikas Panchal – Business Head, Tally
  • Rajiv Ramanan, Director- Startups, Freshworks


Register here:



Online Learning, Art, Music and Books | Quarantine Time made easier

Quarantine during the pandemic means different things to different people. For some, it is (remote) work as usual, for others, it is remote work + juggling family and e-schooling for children, and for many, it is simply time off, time that could be spent actively learning or exploring.


This is why we put together a series of resources to help you get started. However, no matter what you decide, remember to focus on what makes you feel good.


Universities worldwide like Harvard, Yale, MIT, UC Berkeley or Standford University are offering free open courses or specific webinars during certain dates. IE University in Spain has also prepared a series of webinars, in English and others in Spanish, for the upcoming days as well. For a full list of universities providing online courses, click here. Companies like Google, Microsoft or Linux are also offering online courses on digital marketing, business or coding. For the full list of institutions, click here.


Coursera includes courses from those prestigious universities for free as well, some of which are certified upon completion and that you can take at your own pace. Domestika is a similar platform for courses on illustration, digital editing or crafts. Students can find open courses or purchase others for a reduced price. Other platforms that offer open online courses from different universities are edX, Udacity or Alison. For platforms including resources in Arabic, refer to Doroob, Rwaq, Tadarab, Coursaty and Edraak.


For those who wish to financially invest in more online lectures, Udemy has one of the largest selection of courses. Masterclass, is another platform to consider where students can access courses on photography, fashion and even sports, taught by icons such as Anna Wintour, Gordon Ramsay, Serena Williams and others.


For the avid readers, The Library of Alexandria, the oldest in history, offers all its acquisitions for free. It contains, among others, a large collection of Arabic digital books and photo albums. However, if you prefer to read about different themes, Bookbon is offering free access to thousands of e-books. For those Harry Potter fans, J.K.Rowling has improved the platform Wizarding World by adding Harry Potter at home, where different videos, puzzles and quizzes will be added to make our time at home better.


For the art aficionados, the MoMa, Musée d’Orsay and other 12 museums can now be visited virtually for free. To access the full list, click here. As in the case of these museums, NASA has also opened its entire library for you to explore for free as well and added a series of resources for kids, adults on topics as wide as History, Technology or Earth Science.


Signing off for now, we hope you enjoy our listing.

Coronavirus X Social Media | Steps to combat the “infodemic”

Coronavirus (Covid-19) is taking the world by storm.  Entire Countries are on Lockdown, others on the way and prospects of a global economic meltdown are looming. Amidst this social media played a major role. On the one hand, promoting awareness, prevention and social distancing, on the other, fostering fear, panic, bogus remedies, conspiracy theories

For the World Health Organization, the key to battle this virus starts with battling misinformation, or “infodemic”, coming from everyone’s smartphone.

This blog sheds light on measures taken by social media platforms to help set the record straight and try to minimize the impact of fake news and hoaxes trying to profit.

Facebook decided to implement a ban on ads for all companies trying to make a commercial gain out of the virus, whether related to cures or prevention products that are not linked to scientific facts. By implementing this new policy, Facebook is trying to restrain those ads that create a sense of urgency while working on removing content with false claims or conspiracy theories that might harm people who believe them.

The Deputy Executive Director for Partnerships of UNICEF, Charlotte Petri Gornitzka, stated that misinformation during times of a health crisis can spread paranoia, fear and stigmatization. On top of that, it can result in people being left unprotected or more vulnerable to the virus as well. UNICEF, as well as Facebook, is actively taking steps to inform the public when inaccurate information, involving WHO or other government authorities, is published on social media platforms.

TikTok recently partnered with the WHO in an effort to spread veritable information, together with the best public health practices.

Respectively, Twitter also partnered with WHO and published a plan to protect the public from hoaxes on the platform as well. Their goal is to publish credible, authoritative content.

This “infodemic”, or over-abundance of information, makes it harder for people to find trustworthy sources and reliable guidance when needed.  There are simple steps users can take themselves to combat mis- and disinformation. Consider the following questions before sharing dubious content:

  • Is this the original account, article or piece of content?
  • Who shared this or created it?
  • When was this created?
  • What account is sharing this? When was the account created? Do they share things from all over the world at all times during the day and night? Could this be a bot?
  • Why was this shared?

For reliable information always fact check with:

Getting to Know the Best Forms of Content

How Important is Content ?

Bill Gates once said : “Content is king”. But what exactly is content? Content is anything that is aural, textual, or visual that is part of the user’s online experience. Why are online marketers so focused on content? The answer is simple. In a world where everything is online, it is of crucial importance to be noticed and given deserved attention. Investing in content means creating organic and brand-enriching content that will help in promoting the business, blog, etc… Having trustworthy, relatable, and informative content helps in establishing and developing significant relationships with the audience which will in turn help in growing the brand.
Sharing content can be done in various ways. Nevertheless, depending on one
kind is not a very good idea. Similarly, using the wrong kind is also not the best idea. For this reason, here are seven types of content that will help you stand out online, boost your sales as well as engage your leads.

1. Infographics
It’s a word made up of two: information and graphic. It has become very popular due to its minimal use of words. It is also a powerful tool for displaying data, explaining concepts, simplifying presentations, mapping relationships, showing trends and providing essential insights. Infographics come in various forms. They are categorized based on purpose, types of objects used and the flow of information. Take a look at this infographic which basically sums up what an infographic is!

2. Images
Basically, most social media platforms rely on visuals to convey a message or show a specific issue. Popular platforms, such as Instagram and Snapchat, show that visuals are vital for communication with the audience. Visuals can come in many forms. Two forms are widely popular these days and include GIFs and memes. Both are means that improve communication with the audience by changing the tone when the message is conveyed. Humor and comedy accompany memes while animation and uniqueness accompany GIFs.

3. Blog Posts
Blogging can be a hard thing to execute, especially while witnessing an explosion of bloggers on the web. Keeping your audience interested in your blog post is a challenge. Nevertheless, it is not an impossible task! Smart Blogger posted a guide on how to write a successful blog post.

4. Tutorials
If there’s one thing we’re thankful for, it’s definitely tutorials! How many times have you researched exceptional topics for tactical tips for lifestyle, health, travel, etc..? These guides, tutorials, and how-to’s are a great asset to platforms. They are also very effective because they help people learn something new. Seriously, who doesn’t like learning something new?

5. Videos and Animations
One of the most popular types is videos. They’re cool and enjoyable wherever you are. Technically, anything can be turned into a video! What’s more? 4x as many consumers would rather watch a video about a product than read a post about it. Videos are also a great way to convey the company’s objectives and goals in a very customizable way.

6. Live Coverage
Platforms like Facebook and Instagram are now allowing for a deeper more interesting and genuine experience, live coverage. This type of content acts similar to a webinar where people from multiple locations around the world are able to watch a certain event happening someplace else. However, the seamless experience introduced by Facebook and Instagram allowed the live creator of content to expand.

7. Slogans
Quotes and hashtags are means that help in identifying a brand more knowingly. It is well known that #JustDoIt is Nike’s slogan just like “I’m Loving It” is Mcdonald’s. When these slogans and quotes become renowned, it becomes easier for these brands to be recognized as well as to create ads and campaigns that are related and relevant. P&G’s Always had a huge campaign in 2014, #LikeAGirl, that went viral. Because of its popularity, this hashtag will always be linked to Always until the next big thing comes, if it ever does.

At the end of the day, not one type of content is the right one for every brand, what works for one might not work for the other, so each has to find the right way to communicate its message. Creating great content requires creativity and expertise and we have both, so click here to see all the services we offer.